Your Trust, Our Priority

Refund Policy

Last Updated: November 2025

At 077 Club, we take pride in the quality and craftsmanship of our products. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 14 days of delivery for items that are unworn, unwashed, and in their original condition with all tags attached. To initiate a return, please contact our customer service team at support@077club.co.uk with your order number and reason for return.

Once your return is approved, you will receive instructions on how to send your item back. Please note that return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Refunds

After your return is received and inspected, you will be notified by email regarding the status of your refund. Approved refunds will be processed to your original payment method within 7-10 business days.

Exchanges

We offer exchanges for the same product in a different size or colour, subject to availability. If the requested item is unavailable, a refund will be issued instead.

Non-Returnable Items

For hygiene and safety reasons, accessories such as ties, pocket squares, and undergarments are non-returnable. Customised or made-to-order suits are also final sale.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 3 days of delivery. We will gladly replace the item or provide a full refund. For further assistance, please contact our support team at support@077club.co.uk.

Privacy Policy

Last Updated: November 2025

Your privacy is important to us. This Privacy Policy explains how 077 Club collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you provide directly to us, such as your name, email address, billing and shipping information, and payment details. We may also collect data automatically, such as your IP address, browser type, and browsing behaviour through cookies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate updates, confirmations, or support regarding your purchase.
  • Improve our website, services, and customer experience.
  • Send promotional emails or offers (only if you opt-in).

3. Protecting Your Information

We implement secure socket layer (SSL) encryption and industry-standard safeguards to protect your data during transmission and storage. Payment details are processed securely through trusted third-party gateways and are never stored on our servers.

4. Sharing Information

We do not sell or rent your personal data. We only share information with third-party service providers necessary to process orders, manage shipping, and improve our website's performance.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can choose to disable cookies through your browser settings, but some site features may not function properly as a result.

6. Your Rights

You have the right to request access, correction, or deletion of your personal information at any time. To make such a request, contact us at privacy@077club.co.uk.

7. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. For any privacy-related questions, please contact us at privacy@077club.co.uk.